Gestão do conhecimento em tempos de crise / Knowledge management in times of crisis

Authors

  • Tácito Almeida de Lucca
  • Neri dos Santos

DOI:

https://doi.org/10.34117/bjdv6n12-079

Keywords:

gestão do conhecimento, riscos, gerenciamento de crises, crise organizacional, framework,

Abstract

Nas últimas décadas uma série de crises das mais diferentes naturezas deixaram cicatrizes na história e trouxeram a tona a vulnerabilidade em que se encontram a população, organizações e governos no que tange o enfreitamento de crises. O desenvolvimento de medidas de prevenção, preparação e recuperação são fatores-chave para diminuir a frequência e a gravidade das crises. A gestão do conhecimento (GC) tem sido reconhecida como uma importante multidisciplina capaz de apoiar o gerenciamento de crises. A metodologia qualitativa consistiu em uma rigorosa revisão sistemática de literatura teórica e empírica. O objetivo do estudo foi construir um conjunto de elementos, ações e artefatos dos campos da GC, gerenciamento de riscos, gerenciamento de crises, resultando em um framework teórico prescritivo de processos com implicações importantes para os profissionais da GC.

 

 

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Published

2020-12-04

How to Cite

de Lucca, T. A., & dos Santos, N. (2020). Gestão do conhecimento em tempos de crise / Knowledge management in times of crisis. Brazilian Journal of Development, 6(12), 94766–94607. https://doi.org/10.34117/bjdv6n12-079

Issue

Section

Original Papers